Roamix is made by one person. There is no ticket queue and no bot — write to the address below and you will get a human reply, usually within a few days.
Get in touch
For bug reports, questions, feature ideas, privacy queries, or anything else about Roamix: maxwell.commer@gmail.com
It helps enormously if you can include your iPhone model, your iOS version, the Roamix version (Settings › About), and what you were doing when it went wrong.
Common questions
- Is Roamix really free? Yes — completely, permanently. No subscription, no in-app purchase, no paid tier, no ads. Nothing is held back.
- Where does my data go? Nowhere. Roamix has no server. Your trips are built and kept on your iPhone. If you use iCloud, they sync through your own private iCloud account, which we cannot see. The Privacy Policy spells this out in full.
- How do I import my Google Timeline? On your iPhone, open Google Maps › your profile picture › Settings › Location & Privacy › “Export Timeline data,” save the file, then choose it in Roamix under Import. Roamix reads the file entirely on your device.
- My import is missing trips. Timeline exports vary a lot in shape and detail. Very large exports are best brought in a year at a time. If something still looks wrong, write to us — describing the trip that is missing is genuinely useful.
- How do I delete everything? Settings › Delete all data wipes the on-device library in one pass. Deleting the app removes its store entirely.
- Does Roamix track me in the background? Only if you switch automatic trip tracking on yourself. It is off until you enable it, and you can turn it off at any time.
Reporting a privacy or security issue
If you believe you have found a privacy or security problem in Roamix, please write to maxwell.commer@gmail.com with the details rather than posting them publicly, and you will get a response as quickly as one person can manage.